frequently asked questions

We're happily based in
Shivam House, Plot No. 6, Amar Palace, Mali Ni Wadi, Nr. Sarin Technologies, A.K. Road, Surat-395008.

If you're buying from outside of the India, your country's customs department may decide to hold your items at the border temporarily, often without explanation! Note: India's customs department takes a particularly long time to resolve these holds. This is relatively rare, but if your order is held up in customs, we suggest calling your country's customs department directly and ask that they release your items immediately.